Author: Zl. Petrova, V. Kalaydzhieva, T Andonova and S. Ilieva
Title: A system for quality evaluation of the activities of general practitioners and specialty physicians in outpatient care settings - 5, 2005, ¹ 1, 14-17.
Key Words (author's): Quality in health care, Quality evaluation, Quality indicators, General practitioners, Specialists, Outpatient care.
Key Words (MEDLINE): Quality indicators, health care--utilization; Outcome assessment, health care--utilization; Primary health care--organization and administration; Quality assurance, health care--organization and administration; Family practice--organization and administration; Family practice--satandards; Specialties, medical--standards.
Topic: Studies, analyses, reviews
Abstract
The need of continuous quality improvement in health care requires an elaboration of a system for quality measurement. The present system for quality evaluation refers to quality of activities of general practitioners and specialists, health care providers, contracting with NHIF. The system includes several evaluation criteria related to prophylaxis, immunization, dispanserisation, diagnostic and treatment results and patient satisfaction. Some methodological clarification on the documentary method used is presented. The steps for implementation of a set of indicators in quality evaluation process and the relevant tools are included in the paper as well.
Address for correspondence: D-r Zl. Petrova, NHIF, Tel.: (02) 9659-181; Å-mail: [email protected]
