Author: P. Balkanska
Title: Communication competence - a necessary social skill of the manager. 3, 2003, ¹ 2, 32-36.
Key Words (author's): Communication; Communication competence; Verbal and non-verbal social skill; Manager.
Key Words (MEDLINE): Administrative personnel; Personnel ManagementCommunication-; Interprofessional-Relations; Job-Description; Leadership-; Problem-Solving.
Topic: Studies, analyses, reviews
Abstract
Communication as a reason for life and professional satisfaction is the main focus of the present article. Communication competence is a social skill, which can be trained and improved. This is very important for the successful professional realization of the managers. Verbal and non-verbal channels of face-to-face communication, the different possibilities of interrelations between them and some general rules for guiding human interactions are discussed.
Address for correspondence: P. Balkanska, Psychologist, MU Sofia, Tel. 02 9432-304
